Instructions for Clients:

Please refer to your initial email/text confirmation for the specific date, time and location of your appointment. For virtual appointments, you will be called at the time of your appointment.

Please complete the following forms prior to your appointment.

To avoid any delays, we kindly ask that you complete these forms before your scheduled appointment time. Once the documents have been completed, you may:

• Email your assigned caseworker with the completed forms, or print them out and bring them with you to your appointment.

• If you are unable to complete the forms in advance, please plan to arrive 30 minutes early to fill them out at the office (if it’s an in person appointment).
• Remember to allow enough time to park and complete our visitor entry procedures. We kindly request that only the applicant attend the appointment, as we have limited waiting room capacity.
• Please refer to your confirmation email/text for a list of the documents you need to bring to your appointment.
• If you need to cancel your appointment or have any questions, please email us at [email protected] or contact us at 213-385-7800 ext. 500.